Erica Lisbon
Client Services Manager at BNY
- Role
- Client Services Manager at BNY
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Erica Lisbon
Dynamic, solutions-oriented Transformational Leader with extensive experience in fast-paced, deadline oriented environments, helping employees become accountable for execution, results and follow through. Known as a mentor and coach, leading high-performance teams and highly attuned to management trends, resulting in being a proactive problem solver. Attacks projects from an entrepreneurial perspective, by taking ownership of managing initiatives that resulted in growing revenues, streamlining costs, and making operations more efficient with expertise in modeling complex financial calculations for effective analysis, leading multiple valuable projects successfully in constantly changing environments, through progressive leadership roles, including leading teams of over eighty employees to accomplish their goals by keeping the big picture in mind without losing track of the details.Specialties: Additional expertise in: Financial Analysis, Client Relations, Project Management, Asset Administration, Investor Reporting, Quality Standards, Change Management, Employee Recruitment, Workforce Retention, Cohesive Team Building, Process Improvement, System Conversions
Experience
Client Services Manager
Aug 2019 — Present · Houston, TX, US
Education
Quinnipiac University
B. S., Business Management
1989 — 1993
Our Lady of the Lake University
Ph.D., Leadership Studies
2006 — 2010
Our Lady of the Lake University
MBA, Finance
1996 — 1997
Skills
- Analytical Skills
- Management
- Team Building
- Banking
- Fixed Income
- Risk Management
- Leadership
- Financial Analysis
- Financial Modeling
- Analysis
- Project Management
- Portfolio Management
- Process Improvement
- Securities
- Customer Relationship Management (Crm)
- Business Process Improvement
- Crm
- Change Management
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