Erica Leigh French

About Erica Leigh French

On any typical work day you can find me collaborating, brainstorming and developing solutions with key players in functions across the company helping them reduce friction, increase productivity and resolve conflicts to achieve success.I believe in asking a lot of questions, ensuring we\'ve thought through the short-term gains and long-term consequences when making decisions so we have alignment and buy-in from key influencers. I really enjoy the solution process - researching best practices and options, white-boarding, focus group and usability workshops - but I am passionate about execution excellence. For me, people are the center; building and maintaining genuine relationships is the most critical component of success.At VMware, I was a key player for the company’s SaaS metrics transformation, working with IT, finance and GTM leadership to ensure we delivered a platform designed to support the company’s pivot from a perpetual to SaaS/subscription model. I led strategic cross-functional programs to deliver ARR readiness, as well as leading the GTM integration for the Carbon Black acquisition.During my tenure with Carbon Black, I built, managed and evolved the company’s sales operations functions as we scaled from $0 to $240M and as we transformed from a perpetual to subscription company. From creating processes and policies, implementing systems, handling the deal desk and contract negotiations to enabling our teams and running QBRs, annual kick-offs and sales club trips - I did it all. A primary focus in my final role at Carbon Black was implementing the Sirius Decisions demand waterfall and evolving our sales process, resulting in a sophisticated lead-to-close solution that was best in class. As part of the initiative we built an outstanding stack of productivity tools and reporting mechanisms with an eye to changing the game for the members of our teams. I thrive in a dynamic and evolving environment - work hard, solve difficult problems, shift quickly - balance is what you make of it. When you live and breathe marketing, sales and customer success productivity, you have an opportunity to contribute to the success of the company in significant ways - its a challenging and intense responsibility, and so much fun.

Experience

1. Vice President, Global Revenue Operations

   Recorded Future

   Jan 2025 — Present

Education

• Regis College

  Bachelor of Arts - BA

  1989 — 1993

Skills

• Cloud Computing
• Salesforce.com
• Saas
• Project Management
• Security
• Enterprise Software
• Start-Ups