Erica Hoerburger
Director of Catering & Conference Services @The Westin San Diego Bayview
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WORK HISTORY
Director of Catering & Conference Services @The Westin San Diego Bayview
San Diego, CA, US
Led the catering and convention services department, ensuring exceptional guest experiences. • Developed and implemented strategic initiatives that increased event revenue by 25% year-over-year. • Fostered strong client relationships through personalized service and attention to detail, resulting in a 20% increase in repeat business.• Consistently exceeds quarterly revenue goals by 120%+
EDUCATION
The University of Texas at San Antonio
Bachelor's degree, Communication, General
ABOUT ERICA HOERBURGER
People and events have always been my passion, and I am fortunate to have transformed that passion into a successful career.With over a decade in the luxury hotel industry, I\'ve honed my skills in delivering exceptional customer service, navigating business challenges, and juggling multiple projects seamlessly, while increasing revenue for the department. My colleagues and clients know me as dedicated, team-oriented, open-minded, relentlessly positive, and, most importantly, a proud Dog Mom!
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