Erica L
Maintenance Coordinator Project Manager @Eagleson Properties Ltd
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WORK HISTORY
Maintenance Coordinator Project Manager @Eagleson Properties Ltd
Vancouver, BC, CA
Maintain building and unit specific paper files and digital files• Answer and handle incoming telephone, emails and in-person visits from tenants, clients, vendor/suppliers, etc• Communicate with tenants, clients and vendors regarding maintenance requests and active project progress and completionsoftware, updating progress statuses• Coordinate property access with tenants, technicians and the Property Manager• Coordinate property keys with vendors• Work with the Property Manager and Managing Broker on the coordination of large and small property maintenance projects, updating the software and stakeholders following strategy meetings• Update required reports concerning maintenance activity on a daily basis and provide weekly updates and information to the Managing Broker• Ensure that all proper and legal an insurance documents are received, current, accurately verified• Organize and file applicable reports, work orders, invoices, and paperwork• Read, negotiate and understand contracts and reports• Operate Monday.com, Confluence, Yardi, or other software to record, store and analyze information• Dicta-typing correspondence and maintaining databases• Regularly, organize and reconcile maintenance invoices and expenditures with receipts• Cross check quotes with invoices and work order to ensure accuracy before requesting approval for payment• Ensure invoices and receipts for maintenance caused by tenant negligence or willful damage is clearly and promptly communicated with accounting and the Property Manager to be charged to the tenant• Answer questions for residents about community, repairs, rent, rules, etc
EDUCATION
HubSpot Academy
Marketing
DarkMode Devs
Full-Stack Development Mentorship
Langara College
Bachelor of Business Administration - BBA
Langara College
Diploma
Postman Academy
Certificate
BrainStation
Diploma Candidate
UBC Sauder Continuing Business Studies
Project Management Certificate
Zero To Mastery Academy
Certificate
ABOUT ERICA L
With over seven years of dedicated experience in property management, I bring a proven track record of effectively managing residential and commercial properties. My career has been marked by a commitment to maximizing property value and tenant satisfaction through meticulous oversight and strategic planning. Throughout my journey, I have honed my skills in lease administration, budget management, maintenance coordination, and tenant relations. I thrive in dynamic environments where proactive problem-solving and attention to detail are essential. My ability to foster positive tenant relationships has consistently resulted in high occupancy rates and tenant retention. I am proficient in utilizing property management software to streamline operations and enhance efficiency. I am passionate about the real estate industry and dedicated to staying updated on market trends and best practices. I am eager to leverage my experience and skills to contribute to the success of your property management team. Let’s connect to discuss how I can bring value to your organization!
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