Erica Jones

Product Owner @Palmetto Gba

Columbia, SC, US

Implement vision, purpose, and strategy on a web portal within the Medicare network through highly collaboration between stakeholders and team members. Delivering quality while maximizing product value in line with the product visionDefine and determine roadmap to include prioritizing, refining, and release planning. Seek to understand to implement long and short-term goals. Disseminate and share knowledge to develop understanding and create shared ownership Develop partnerships with internal and external stakeholders while advocating for the future. Keeping users paramount during user story creation, prioritization, and maintenance of a multi team backlog filled with enhancements and tech debtSpearhead process improvements such as user inbox, account registration, consistency of code, modernization, and streamlined reporting. Participate and hold continual development and training workshops/meetings related to agile, development, and leadership

University of Memphis

International MBA

Wichita State University

Bachelor of Business Administration and Bachelor of Arts, International Business and German