Erica Jones

Experience

1. Product Owner

   Palmetto Gba

   Jan 2018 — Present · Columbia, SC, US

   Implement vision, purpose, and strategy on a web portal within the Medicare network through highly collaboration between stakeholders and team members. Delivering quality while maximizing product value in line with the product visionDefine and determine roadmap to include prioritizing, refining, and release planning. Seek to understand to implement long and short-term goals. Disseminate and share knowledge to develop understanding and create shared ownership Develop partnerships with internal and external stakeholders while advocating for the future. Keeping users paramount during user story creation, prioritization, and maintenance of a multi team backlog filled with enhancements and tech debtSpearhead process improvements such as user inbox, account registration, consistency of code, modernization, and streamlined reporting. Participate and hold continual development and training workshops/meetings related to agile, development, and leadership

Education

• University of Memphis

  International MBA

  2005 — 2007

• Wichita State University

  Bachelor of Business Administration and Bachelor of Arts, International Business and German

  1998 — 2002

Skills

• Sales Operations
• Customer Service
• Training
• Customer Satisfaction
• New Business Development
• Pricing
• P&L Management
• Marketing
• Budgets
• Purchasing
• Process Improvement
• Time Management
• Team Leadership
• Forecasting
• Business Process Improvement
• Supply Chain
• Operations Management
• Business Development
• Negotiation
• Loss Prevention
• Sales
• Strategic Planning
• Sales Management
• Visual Merchandising
• District Management
• Store Management
• P&L
• Product Marketing
• Supply Chain Management
• Merchandising
• Leadership
• Retail
• Strategy
• Inventory Management
• Inventory Control
• Cross-Functional Team Leadership
• Marketing Strategy
• Management
• Team Building