Erica Almena
Product Owner, Specialist Reservations and Technology @Delta Air Lines
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WORK HISTORY
Product Owner, Specialist Reservations and Technology @Delta Air Lines
Atlanta, GA, US
EDUCATION
Ashworth College
Associate of Science - AS
ABOUT ERICA ALMENA
Strategic product and experience leader with a track record of driving innovation, scaling enterprise initiatives, and delivering meaningful impact across customer and employee experiences.Currently serving in Strategy as a Specialist in Experience Design and Product Innovation at Delta Air Lines, I operate at the intersection of strategy, technology, and human-centered design to shape how we work, build, and serve.My experience spans Reservations, Executive Communications, Financial Wellness, and Product Ownership, where I’ve launched high-impact, enterprise-wide programs, led complex product initiatives, and built global Champion Networks that expand access to critical resources for employees worldwide.Beyond my core role, I serve on the executive board of Math & More and am deeply committed to philanthropy and community engagement across Atlanta, with a focus on education, empowerment, and economic mobility.Known for connecting strategy to execution, I bring energy, creativity, and a people-first mindset to every space I lead.
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