Erica Badu
Experienced in Technical Support | SaaS | Client-Centric Problem Solver
- Role
- Implementation Manager at AlertMedia
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Erica Badu
With a background in technical support and client engagement, I excel in communicating technical issues to clients and collaborating internally to achieve shared goals. My goal is to leverage my skills and expertise to create a positive experience for clients.I thrive in dynamic environments, where I can work at resolving complex technical challenges. My commitment has earned me the reputation of being a reliable and trusted partner for our clients.
Experience
Implementation Manager
Jun 2024 — Present · Austin, TX, US
Education
The University of Texas at San Antonio
Bachelor's, English with Emphasis in Professional Writing
Austin Coding Academy
Back End Development | Front End Development (with Full Stack experience), Computer Software Engineering
Skills
- Project Planning
- Customer Support
- Javascript
- Program Management
- Css
- Public Relations
- Press Releases
- Sales
- Media Relations
- Marketing
- Social Media Marketing
- Html
- Philanthropy
- Event Management
- Project Management
- Jquery
- Public Speaking
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