Erica Williams

About Erica Williams

Experienced Co-Owner with a demonstrated history of working in the security and investigations industry. Skilled in Crisis Management, Event Management, Team Building, Management, and Leadership. Strong business development professional with a Bachelor of Arts (B.A.) with Honors focused in Communication and Media Studies from University of Chester.Working in partnership with my husband, Matthew Williams, together we are creating a company where clients are always valued and our staff are greatly appreciated.

Experience

1. Chief Operating Officer

   Pennine Security Solutions

   Aug 2013 — Present · Guelph, ON, CA

   Developed and implemented employee engagement strategies that increased overall satisfaction for employees and clients • Ensured compliance with ESA standards in Ontario, enhancing workplace culture and legal adherence. • Designed innovative benefits and wellness incentives, resulting in a 15% reduction in employee turnover. • Streamlined recruitment strategies to attract top talent, improving hiring efficiency and onboarding timelines.

Education

• Bolton North Sixth Form College

  Communication and Media Studies

  2000 — 2002

• University of Chester

  Bachelor of Arts (B.A.) with Honours, Communication and Media Studies

  2002 — 2005

Skills

• Strategic Planning
• Event Management
• Social Media
• Marketing Strategy
• Security Management
• Marketing
• Microsoft Office
• Strategic Communications
• Leadership
• Team Building
• Management
• Customer Service
• Contract Negotiation
• Team Leadership
• Writing
• Crisis Management
• Public Speaking