Erica Trieu
Cx Enablement Delivery Manager @Pure Storage
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WORK HISTORY
Cx Enablement Delivery Manager @Pure Storage
EDUCATION
University of California, Santa Cruz
Bachelor of Science - BS, Ecology and Evolutionary Biology
ABOUT ERICA TRIEU
Experienced Learning and Development (L&D) Program Manager with a strong focus on training delivery, systems implementation, and learner engagement. Successfully developed processes for instructor-led training program, implemented TMS and LXP systems, and ensured efficient utilization of these tools to enhance customer, partner, and employee enablement. Skilled in organizational change management, communication strategies, and providing white-glove user experiences to support successful program launches.
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