Erica Thomas
Professional Development Trainer, Certified Etiquette and Protocol Expert, Certified Customer Service Specialist, Business Communication Consultant, and Leadership Coach
- Role
- Director of Sales and Marketing at Promotion Pros
- Location
- Shreveport, LA, US
- LinkedIn followers
- 500 followers
Experience
Director of Sales and Marketing
May 2001 — Present
Enhances operations by actively managing all divisional resources towards accomplishments of the company\'s long and short term goals-Responsible for governing all aspects of customer service, marketing, and administration-Generates sales of promotional products to a broad segment of corporate customers throughout Louisiana- Responsible for securing and maintaining clientele through referrals, cold calling, and business analysis- Manages Public Relations for small businesses
Education
Louisiana Board of Ethics
Certified Ethics Trainer
2015
LSU Shreveport
Master of Business Administration - MBA
2017
Etiquette and Leadership Institute
Certified Etiquette Consultant
2015
National Retail Federation
National Certification in Customer Service
2013
The Protocol School of Washington
Certified Etiquette Consultant
2010
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor's degree, Business, Management, Marketing, and Related Support Services
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