Erica Shultz
Customer Experience & VoC Leader | Strategic Program Creator | Translating Feedback Into Actionable Insights & Driving Business Growth
- Role
- Senior Customer Experience and Enablement at Inovalon
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Erica Shultz
I have over ten years of experience scaling customer-centric, CX-driven support, QA & …
Experience
Senior Customer Experience and Enablement
Aug 2025 — Present
Education
California State University, Long Beach
Bachelor of Arts (B.A.)
Chapman University
Master's degree
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