Erica Shantz
Centurion Membership Executive at American Express
- Role
- Centurion Relationship Manager at American Express
- Location
- Auburn Hills, MI, US
- LinkedIn followers
- 500 followers
About Erica Shantz
I am a dedicated worker who likes responsibility and organization. My passion is to help people succeed and enjoy life. I enjoy being a leader and working in groups. I am an open net-worker so please connect with me and/or let me know if I can help with anything.
Experience
Centurion Relationship Manager
Dec 2024 — Present
Curate travel and lifestyle experiences end-to-end in partnership• Provide impeccable service by offering personalized solutions to our discerning Centurion Members• Strong company knowledge, ability to use growth mindset and lead with an external perspective• Effectively navigates difficult conversations with customers to resolution
Education
Oakland University
Bachelor's, General Management
2012 — 2018
Mott Community College
Associate of Arts (A.A.)
2011 — 2012
Skills
- Retail Sales
- Recruiting
- Visual Merchandising
- Sales Management
- Customer Service
- Customer Satisfaction
- Leadership
- Management
- Team Building
- Inventory Management
- Time Management
- Retail
- Store Management
- Microsoft Office
- Sales
- Merchandising
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