Erica Collins
Strategic Operations | Internal Systems & Infrastructure | Process Optimization | Cross-Functional Alignment | Driving Scalable Ops Across Teams
- Role
- Operational Services Manager at Sensiba LLP
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Erica Collins
I build the systems that help companies operate smoother, scale smarter, and reduce the…
Experience
Operational Services Manager
Mar 2025 — Present · TX, US
Hired to mature the firm’s internal operations and reduce execution drag across teams. My role focused on designing workflows, documentation systems, and performance tools that improved how teams worked across functions- Designed cross-functional infrastructure including process guides, intake systems, and resource hubs to streamline execution at scale- Advised business unit leaders on workflow design and performance visibility, driving smarter prioritization and cross-team coordination- Led firm-wide onboarding and operational messaging to support hybrid execution and reduce disruption during growth
Education
Lamar University
Business, Accounting/Finance
2012 — 2015
Skills
- Windows
- Tax Accounting
- Outlook
- Gaap
- Prosystem Fx Tax
- Microsoft Office
- Access
- Quickbooks
- 10 Key
- Corporate Tax
- Microsoft Word
- Us Gaap
- Financial Analysis
- Auditing
- Prosystem Fx Engagement
- Fiserv
- Smartterm
- Microsoft Excel
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