Erica Perez
Software Implementation Manager at Flash
- Role
- Sr Software Implementation Manager at Flash
- Location
- San Marcos, TX, US
- LinkedIn followers
- 500 followers
About Erica Perez
I’m a senior leader in software implementation who makes systems work and people feel seen.With over a decade of experience in the parking and mobility technology space, I lead high-performing implementation teams through complex SaaS deployments, organizational change, and operational scale. My work lives at the intersection of process, people, and accountability: building systems that are clear, repeatable, and resilient, while creating environments where teams feel supported, trusted, and empowered to do their best work.I specialize in onboarding and configuring enterprise software, cross-functional program leadership, regional team structures, and translating ambiguity into action. Whether I’m untangling legacy processes, designing documentation and SOPs, or guiding teams through change, I bring a servant-leader mindset grounded in transparency, empathy, and follow-through.I believe great implementation isn’t just about launching software. It’s about building trust, honoring commitments, and leaving both the system and the people stronger than you found them.
Experience
Sr Software Implementation Manager
Jul 2024 — Present · Austin, TX, US
Education
Western Governors University
In progess
2017
Universtity of Texas Pan American
In Progress
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