Erica Oconnor

Vice President Payment Integrity EXL Service

Role: Vice President Payment Integrity at EXL
Location: Hampton, MN, US
LinkedIn followers: 500 followers

Finance & AccountingView LinkedIn profile

About Erica Oconnor

Very outgoing and willing to take a stand. Good listener and believe in change. Always looking out for the best interest of the customer and ways we can improve processes for efficiencies and cost savings.

Experience

Vice President Payment Integrity
EXL
Oct 2025 — Present

Education

Rasmussen University
Computer Networking
2002 — 2003

Skills

Vendor Relationship Management
U.s. Health Insurance Portability and Accountability Act (Hipaa)
Mainframe
Vba
Microsoft Office
Visio
Requirements Gathering
Lotus Notes
Hipaa
Systems Analysis
Business Process Improvement
Lean Tools
Requirements Analysis
Process Improvement
Project Management
Autohotkey
Business Analysis
Sas
Health Insurance
Access
Outlook
User Acceptance Testing
Business Requirements
Reporting & Analysis
System Configuration
Scripting

Contact information

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Work email
•••••@exlservice.com
Personal email
•••••@•••••.com
Direct dial
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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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About Erica Oconnor

Experience

Vice President Payment Integrity

Education

Rasmussen University

Skills

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