Erica Mulberg

About Erica Mulberg

Strategic people leader with a proven talent for optimizing team dynamics and driving exceptional results. By fostering trust-based relationships and transparent communication, I create environments where teams can identify and overcome core challenges. My leadership approach combines data-driven mechanisms, relationship-building initiatives, and decisive action to systematically eliminate recurring issues and optimize operations.Results-focused senior manager with 12+ years of progressive leadership experience at Amazon, marked by consistent annual promotions. Distinguished track record of managing complex projects, transforming operational efficiency, and consistently exceeding performance metrics. Known for exceptional systems thinking – connecting discrete elements into cohesive solutions while maintaining focus on long-term strategic objectives.Core strengths:• Talent optimization and strategic team alignment• Root cause analysis and sustainable solution development• Cross-functional relationship building and collaboration• Process optimization and efficiency enhancement• Bias for action with strategic implementation

Experience

1. Principal, Technical Infrastructure Program Manager, Ops Tech Solutions Deployment

   Amazon

   Apr 2026 — Present · Seattle, WA, US

Education

• University of Redlands

  Bachelor of Business Administration (B.B.A.)

  2010 — 2010

Skills

• Merchandising
• Microsoft Excel
• Powerpoint
• Recruiting
• Visual Merchandising
• Retail
• Loss Prevention
• Driving Results
• Store Operations
• Customer Service
• Human Resources
• Brand Management
• Marketing
• Project Management
• Training
• Inventory Management
• Planograms
• Store Management
• Sales
• Leadership