Erica McCartney

About Erica McCartney

Only 8% of leaders are effective at both strategy and execution.” Harvard Business Review citing a PwC Velocity Builder: For more than two decades, I have helped organizations exceed ambitious sales and revenue goals.20 years of leadership experience transitioning companies from the conceptual startup phase to building consistently high-performing teams. I have developed strategic sales and operations models, and driven measurable growth across multiple industries.My leadership philosophy centers on translating strategy into disciplined execution - aligning long-term corporate objectives with strong performance management and data-driven decision making. The focus is on building repeatable systems that move organizations from building → scaling → optimizing key objectives.By aligning cross-functional teams and implementing structured operational methodologies, I help organizations drive predictable revenue growth.Industry Experience: Real Estate, Property Data, Technology, Mortgages, Telecom, Banking, Staffing.My Core Experience:• Strategic Planning & Forecasting• Executive Strategy Development• Data Analytics & Insight-Driven Decision Making• Consultative & Solution Selling• New Business Development• Team Leadership & Talent Development• Market Expansion & Strategic Partnerships• Revenue & Profit Growth• Customer Experience Optimization• KPI Development & Performance Management• Call Center & Channel Operational Management • Sales Compensation Design• Continuous Process Improvement

Experience

1. Director - Data Solutions

   Corelogic

   Mar 2025 — Present · US

   Data Solutions, Sales and Customer Service Leader Selected Contributions: Promoted within 8 months.Designed and implemented scalable infrastructure and an integrated Inside Onboarding Model across product, process, and systems to support a high-demand, data-rich environment and drive consistent execution.Elevated workflows to ensure alignment with Partnership Groups and optimize cross-functional collaboration.Established robust CSM model to manage high-volume intake and ensure post-sales stability and client retention.Developed comprehensive Playbook (KPIs, Discovery Roadmap, Sales Methodology Framework etc.) to transition the inside organization from initial buildout to long-term optimization and performance maturity.Direct Reports:7 Customer Success Managers, 1 CSM Leader and Sales Group Partner closely with Data Solutions Executives and Support Partners to develop and maintain clear rules of engagement (SOPs), fostering consistent communication rhythms and operational clarity. Support Partners: Solutions Engineering, Marketing, Data Scientists, Performance:(2025) Achieved 112% of Annual Goal minus my team’s ClosedWon Co-op Deals.*see belowConsistency: Majority of Sales AEs and CSMs met or exceeded individual performance targets.Synergy: Strengthened cross-functional alignment through an optimized CSM engagement model supporting expandable growth.Executed on the Co-op/Pass-Up sales model, producing 61 new buying clients and multi-million dollar revenue growth in Closed-Won business - hence achieving 173% of 2025 sales targets.

Education

• KPMG Executive Women in Leadership Institute

  Business Management

  2016 — 2017

• Propel - A Franklin Covey Leadership Academy

  BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

• University of Oklahoma

  Bachelor of Arts (B.A.), International Relations

• The University of Dallas

  Master of Business Administration - MBA, Global Business