Erica Lambert
Manager, Workforce Management at Comcast
- Role
- Manager at Comcast
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Erica Lambert
I am an award winning Customer Service leader with over a decade of experience in Workforce Management and call center management. I have been recognized for creating, implementing, and maintaining processes that increase productivity and increase efficiency and consistency throughout the Contact Center environment. My personal strengths include building and cultivating relationships, analyzing data, problem solving, and strong communication skills as well as organizational and planning abilities
Experience
Manager
Apr 2016 — Present · Atlanta, GE
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