Erica Jones
Senior Enterprise Account Executive @ Microsoft
- Role
- Senior Enterprise Account Executive at Microsoft
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Erica Jones
As a Customer Success Account Manager at Microsoft, I leverage my data analysis and project management skills to deliver value and satisfaction to our clients. I have over four years of experience in customer-facing roles, where I have developed strong relationships, solved complex problems, and enhanced efficiency and productivity.I am passionate about the intersection of technology, analytics, and customer service, and I hold the Certified Associate in Project Management (CAPM) and Azure 900 certifications. I am always eager to learn new tools and techniques, and to collaborate with diverse teams and stakeholders. My goal is to help organizations achieve their objectives and vision through innovative and tailored solutions. When I am not at my desk, I enjoy running, reading, and spending time outside.
Experience
Senior Enterprise Account Executive
Oct 2025 — Present · New York, NY, US
Education
Vanderbilt University
Human and Organizational Development, Leadership and Organizational Effectiveness
2017 — 2021
DIS - Study Abroad
Study Abroad Student
2020 — 2020
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