Erica Kritt
Senior Employee Communications and Change Management Specialist @Consumer Financial Protection Bureau
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WORK HISTORY
Senior Employee Communications and Change Management Specialist @Consumer Financial Protection Bureau
DC, US
o Transformed CFPB\'s weekly internal newsletter to increase engagement, message efficiency, and usability.o Leading a multidivisional team to recreate the organization\'s intranet. Through several phases this project has included user research, analytics review, technical project planning, building new features to take Microsoft-wide applications and make them unique to our staff and contractors, review and revision of thousands of webpages, creation of templates, operating procedures, governance, and much more. o Liaising with leadership, management, and staff to develop effective presentations, promote information sharing, and improve morale.
EDUCATION
Towson University
Bachelor of Science, Communications
Boston University
Masters, Media Ventures
Boston University
Master's degree, Media Ventures
SKILLS
ABOUT ERICA KRITT
I\'m a driven and curious communicator with a track record of crafting digital products…
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