Erica Jones

About Erica Jones

As a skilled and detail-oriented Medical Biller with 15 years of experience, I have developed a strong foundation in managing patient accounts and processing insurance claims. I am passionate about optimizing billing processes, improving revenue cycle management, and ensuring compliance with healthcare regulations.Currently, I am pursuing a Bachelor’s degree in Human Resources Management to expand my professional skill set and develop a deeper understanding of organizational dynamics, employee relations, and workforce management. I believe the intersection of healthcare billing and human resources will allow me to better contribute to improving the overall efficiency and productivity of healthcare teams and organizations.Key skills and areas of expertise include:Medical Billing & Coding: Proficient in ICD-10, CPT, and HCPCS coding, with a keen eye for detail in ensuring accurate claim submissions and reimbursements.Insurance Verification & Claims Management: Extensive experience in handling claims, verifying insurance coverage, and resolving billing issues to reduce denials and accelerate payments.Revenue Cycle Management: Expertise in overseeing the entire billing process, from patient intake to payment processing, while optimizing the healthcare revenue cycle.Human Resources Fundamentals: While gaining expertise in HR, I’m developing a solid understanding of workforce management, employee engagement, and organizational development, aiming to bridge the gap between billing operations and HR functions.I am committed to combining my technical billing expertise with my growing HR knowledge to support healthcare organizations in enhancing operational efficiency, improving employee satisfaction, and achieving business goals. I look forward to connecting with other professionals in both the medical billing and human resources fields to share insights and collaborate.

Experience

1. Consultant

   Cencora

   Jun 2022 — Present

Education

• Kaplan University

  Certification, Medical Billing and Coding

  2011 — 2012

• Kaplan College

  Master's Degree, Medical Insurance Specialist/Medical Biller

• Capella University

  Bachelor of Business Administration - BBA, Human Resources Management

• Capella University

  Bachelor's Degree, Business Administration and Management, General