Erica-Jean Terluin

Customer Engagement Specialist @Levelpath

New Orleans, LA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Customer Engagement Specialist @Levelpath

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EDUCATION

2005 — 2007

Arizona State University

Bachelor's degree, Fine and Studio Arts

2014 — 2016

Pratt Institute

Master of Fine Arts - MFA, Fine/Studio Arts, General

N/A

Sorbonne Université

PhD

ABOUT ERICA-JEAN TERLUIN

Dynamic Supply Chain Systems Architect and New Product Introduction (NPI) Professional, adept in logistics, procurement, and supply chain analytics, eager to contribute expertise and drive innovation within a forward-thinking company. Skilled in building and optimizing end-to-end supply chain operations, with a keen focus on nurturing strategic supplier relationships. Known for spearheading successful SAP/ERP integration projects and ensuring compliance with P2P SOX standards. Highlights of qualifications include:New Product Introduction Leadership (four vehicle launches)Expertise in Logistics and ProcurementProficiency in Supply Chain Systems Architecture with SOX ComplianceAdvanced Supply Chain AnalyticsSAP/ERP Systems Integration and ImplementationTrade compliance professional (CUSECO)Passed the Customs Brokerage ExamProject Management CertificationKey Achievements and Responsibilities:Led program management initiatives, overseeing the development and implementation of supply chain processes and systems to optimize operations.Led end-to-end new product introduction initiatives, ensuring timely and budget-conscious delivery from design to launch.Developed and implemented models to assess supplier logistics and capacity capabilities, optimizing procurement strategies.Conducted negotiations and managed comprehensive contracts for logistics and parts suppliers, fostering global commodity strategies.Orchestrated cross-functional collaboration to integrate automation for logistics, purchasing, and material planning, enhancing operational efficiency.Played a pivotal role in ERP integration and transition, serving as a SAP super user and overseeing data maintenance and auditing.Championed BOM cost maintenance and reduction strategies, driving cost efficiencies and maintaining compliance standards.Successfully established and scaled up new supply chain operations, maximizing supplier negotiation outcomes.Demonstrated expertise in trade compliance, including passing the Customs Broker exam, with extensive knowledge of EV technology and mechanical components.With a proven track record of delivering results and a passion for continuous professional development, I am poised to make a meaningful impact in a challenging role.

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Erica-Jean Terluin — Customer Engagement Specialist at Levelpath in New Orleans, LA, US | Unifers