Erica James
- Role
- Director, Digital Voice of the Customer Research at Marriott International
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Erica James
Erica is a solution designer, strong communicator, team lead/coach, and seasoned client…
Experience
Director, Digital Voice of the Customer Research
Apr 2023 — Present
Education
The George Washington University
Bachelor of Arts - BA, Major in International Relations and Affairs, Minor in Spanish Language and Literature
2004 — 2008
Universitat d'Alacant
Spanish Language and Literature
2007 — 2007
Thunderbird School of Global Management
Master of Business Administration (MBA), Marketing and General Management
2012 — 2014
Skills
- International Development
- Research
- Consumer Insight
- Team Leadership
- Global Health
- Public-Private Partnerships
- International Relations
- Spanish
- Portuguese
- Nvivo
- Project Management
- Market Research
- Business Strategy
- Customer Experience
- New Business Development
- Public Health
- Strategic Partnerships
- Business Development
- Marketing Strategy
- Customer Relationship Management (Crm)
- Qualitative Research
- Consumer Products
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