Erica Hudson-Biggens
Head of Telco Customer Solutions, North America
- Role
- Head of Telco Customer Solutions, North America at Amazon Web Services (AWS)
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
Experience
Head of Telco Customer Solutions, North America
Apr 2023 — Present · MI, US
Erica leads the Customer Solutions and Technical Program Management team, who partner with AWS’s Telecommunication customers across North America. Erica’s team ensures that customers are successful in achieving their desired business outcomes through the use of proven mechanisms, services, and solutions. Earn Trust, Customer Obsession, and Deliver Results are foundational Leadership Principles, Erica and her team inspire in others.
Education
Wayne State University
Bachelor's degree
Kettering University
MSIT Coursework
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