Erica Hsia
Product Operations Manager @ Meta
- Role
- Senior Product Operations Manager, Genai at Meta
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Senior Product Operations Manager, Genai
Aug 2023 — Present · Seattle, WA, US
Create and train a ML model for classifying user integrity reports, enabling the product and Engineering teams to gain insights into and prioritize fixes for the most prevalent issues - Align on bug classification, prioritization, and assignment by partnering with 30+ Product Managers, Engineering Managers, Quality Assurance Leads, and Triage Specialists
Education
UW Foster School of Business
Bachelor's of Business Administration (B.B.A), Finance and Information Systems
2015 — 2019
Skills
- Event Planning
- Customer Service
- Microsoft Office
- Powerpoint
- Microsoft Excel
- Microsoft Powerpoint
- Social Media
- Microsoft Word
- Team Leadership
- Organizational Leadership
- Teamwork
- Social Networking
- Adobe Photoshop
- Leadership
- Organizational Development
- Time Management
- Public Speaking
- Communication
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