Erica G. Hayes

WORK HISTORY

SKILLS

ABOUT ERICA G. HAYES

My leadership qualities are well-recognized, as I am known for being highly organized, energetic, and motivated. With exceptional communication skills, I excel in connecting with others and delivering exceptional customer service at every interaction. What truly ignites my passion is the opportunity to mentor and train individuals, fostering their growth and development. I firmly believe in the value of hard work and understand that dedication is often the key to achieving desired results.For me, success is not just about personal accomplishments, but rather a reflection of commitment, humble leadership, and unwavering integrity. I strongly advocate for a collaborative and team-oriented environment in the workplace, recognizing that achievements are the result of everyone working together towards a common goal. With a wealth of experience in retail and customer service spanning two decades, including ten years in retail management and expertise in Human Resources, talent acquisition, and recruitment, I bring a diverse skill set to the table. Overall, my commitment to professionalism, honesty, and exceptional service sets me apart. I have found fulfillment in my career as a management and program analyst at the U.S. Department of Veterans Affairs.Awards & Certifications:Commonwealth of Virginia- Real Estate Board Licensed Salesperson Expires: 12••••26Active secret security clearance through 20••••17 Food Lion’s “Ralph W. Ketner” excellence award recipient- Regional Store Manager of the Year- Newport News/Hampton, Region 92017 Food Lion’s “Ralph W. Ketner” excellence award recipient- Divisional Store Manager of the Year- Southern Division 2018 Progressive Grocer’s “Top Women in Grocery” award Accredited by the National Registry of Food Safety Professionals, SafeMark for Supermarkets