Erica Francis
HR Director | Performance-Driver | Astute HR Leader | Business Partner | Trusted Advisor | Expertise in Energy, Finance, Hospitality, Health/Security Risk Management, Healthcare, TIC Industry
- Role
- Human Resources Director, North America at TÜV Rheinland Group
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Erica Francis
I am an ambitious, adaptable, and forward-thinking HR leader, an influential business partner and trusted advisor with 15+ years of success in diverse sectors––energy, finance, hospitality, health/security risk management, healthcare and TIC industries.The scope of my leadership features leading HR initiatives for up to 650 employees and 7 direct reports while surpassing client, employee, and company expectations. Harnessing a people leadership focus, talent development, culture management, and continuous improvement represent the keys to success. Core strategies involve communicating with diverse personalities, cultivating respected relationships, diffusing challenging situations, and engaging in positive interactions. My core strengths – HR Strategy, Talent Management, and Agility.Strategic and analytical, I am focused on creating and strengthening human resources policies/practices to boost employee relations, recruitment and retention, compliance, and staff development. Throughout my career, I have bolstered operations and morale through using transparent communication and active listening, identifying diverse stakeholders’ needs, addressing gaps, and uniting people together to develop empowering, cost-saving, and innovative HR solutions. Expertise: HR Management Team Leadership Compensation & Benefits Succession Planning Policy Development Talent Acquisition Staff Development Conflict Resolution / Mediation Performance Management Process Improvement Change Management Negotiations Vendor & Employee Relations Workplace Culture Management Regulatory ComplianceI hold a bachelor’s degree in Sociology with a focus on Business & Organizational Studies (Distinction) from Cornell University supported by an enriching technical toolkit and affiliation to SHRM (Society of Human Resource Management). LET’S CONNECT!I would be happy to connect with professionals keen about fostering empowering HR outcomes to maximize efficiency, morale, and foster empowering and healthy work environments. Please message me on LinkedIn.
Experience
Human Resources Director, North America
Jun 2025 — Present · Boston, MA, US
Education
Cornell University
Bachelor of Arts - BA, Sociology - Business & Organizational Studies
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