Erica E. McNeely

About Erica E. McNeely

Strategic Leader | Operations Management | Revenue Growth | Project ManagementDriving Business Success Through Strategic Leadership As a results-oriented professional, I thrive on achieving business objectives and elevating revenue streams through meticulous strategic planning and implementation. With a proven track record in operations management and leadership, I specialize in galvanizing teams towards peak performance and exceeding organizational goals. Key Strengths:Strategic Planning & ImplementationOperations ManagementLeadership & Staff EngagementRisk Mitigation & AnalysisProject & Program Management Expertise Highlights:Directing operations and empowering teams to exceed targets.Proactive risk assessment and mitigation to safeguard business interests.Proficient in project lifecycle management from inception to delivery.Developing comprehensive product roadmaps for seamless execution.Strong adherence to timelines, budgets, and regulatory standards.🤝 Collaborative Leader:I am passionate about fostering a culture of accountability and innovation, where each team member is empowered to contribute their best. My approach is centered on open communication, problem-solving, and nurturing impactful relationships with colleagues and stakeholders alike. Let\'s Connect!I am always eager to explore new professional opportunities and connect with like-minded individuals. Feel free to reach out at e••••••••@gmail.com to discuss how I can contribute to your organization\'s success.

Experience

1. Commercial Payments Delivery Manager

   WEX

   Dec 2023 — Present · New York, NY, US

   My role involves managing project delivery, client relationships, and team performance to ensure successful deployments and high customer satisfaction. I am a strategic thinker and a hands-on leader, committed to driving innovation and efficiency in the commercial payments landscape.Key Responsibilities- Project Leadership: Successfully managed the full project lifecycle for commercial payment implementations, from initial scoping and design to final deployment and post-live support. This included developing detailed project plans, managing budgets, and allocating resources effectively to meet deadlines- Risk & Issue Resolution: Proactively identified and mitigated potential project risks and issues, developing effective resolution strategies to ensure projects remained on track and within scope- Team & Process Management: Continuously improved delivery processes by identifying and implementing best practices, leading to increased efficiency and reduced project timelines.

Education

• Tarrant County College

  Associate of Science (A.S.), Biology, General

• The University of Texas at Arlington

  Bachelor's degree, Business Administration and Management, General