Erica Decker

About Erica Decker

Experienced Program Manager with a demonstrated history of working across marketing platforms including cobrand card services, product management, hospitality, loyalty programs, luxury retail, experiential marketing, event management, and digital marketing. Passionate about driving customer loyalty, marketing strategy, and creating best in class experiences that deepen a customer\'s brand relationship.

Experience

1. Senior Manager, Centurion Product Management

   American Express

   Sep 2022 — Present · New York, NY, US

   Lead end-to-end cross-functional initiatives for value proposition and benefit strategy to maintain best-in class engagement and attrition rates, partnering closely with multiple stakeholders• Develop and manage robust “surprise and delight” experiential calendar and gifting strategy for entire Centurion portfolio• Define strategy and principles for partner sourced value offers and gifting across segments including travel, retail, home and technology• Leverage customer insights and data to manage benefits innovation and future state roadmap• Own P&L and budget management for GCS Centurion • Modernize and diversify the Centurion portfolio

Education

• NYU Stern School of Business

  Bachelor of Science (B.S.), Finance and Global Business

  2011 — 2015

Skills

• Social Networking
• Social Media Marketing
• Microsoft Powerpoint
• Microsoft Excel
• Powerpoint
• Event Planning
• Microsoft Word
• Economics
• Teamwork
• Microsoft Office
• Financial Modeling
• Research
• Public Speaking
• Financial Analysis
• Leadership