Erica Daniels

Director of Customer Service for Mormax Company/ MXH Hospitality

Role
Director of Customer Service at Mormax Company
Location
Mount Vernon, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Director of Customer Service

    Mormax Company

    Mar 2014 — Present

    Develop service level standards focused on response times, issue resolution and the direction and control of business operations.

Skills

  • Sales Operations
  • Customer Retention
  • Customer Service
  • Commercial Cleaning
  • Customer Satisfaction
  • Training
  • New Business Development
  • Janitorial Services
  • Maintenance Management
  • Cold Calling
  • Negotiation
  • Coaching
  • Process Scheduler
  • Maintenance Services
  • Microsoft Excel
  • Powerpoint
  • Marketing
  • Carpet Cleaning
  • Direct Sales
  • Leadership
  • Purchasing
  • Process Improvement
  • Payroll
  • Budgets
  • Sales Process
  • Team Management
  • Microsoft Office
  • Sales
  • Social Media
  • Window Cleaning
  • Operations Management
  • Customer Relations
  • Computer Maintenance
  • Real Estate
  • Sales Management
  • Team Building
  • Management
  • Account Management

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Erica Daniels — Director of Customer Service at Mormax Company in Mount Vernon, NY, US | Unifers