Erica Dagle
Medicare Advantage Quality Manager
- Role
- Manager, ma Quality and Communication Governance at Emergent Holdings
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Erica Dagle
As a leader in Medicare Advantage Business Performance, I\'m dedicated to enhancing the member experience by driving process efficiencies and delivering exceptional service. With 13 years of experience in healthcare (10 years in Medicare Advantage), my focus has been on developing strategies that improve member satisfaction, streamline operations, and foster organizational growth.I thrive on transforming complex challenges into opportunities for innovation, utilizing data-driven insights to create scalable solutions that align with business goals. My leadership philosophy centers on empathy and empowerment—cultivating teams that are not only high-performing but also deeply committed to serving members.
Experience
Manager, ma Quality and Communication Governance
Jun 2023 — Present · US
Education
Central Michigan University
Bachelor’s Degree, Community Development/Health Sciences
Central Michigan University
Master’s Degree, Human Resources Management and Services
2016
Skills
- Regulatory Compliance
- Health Insurance
- Lean Six Sigma
- Customer Service
- Business Process Improvement
- Team Building
- Management
- Black Belt
- Strategic Planning
- Documentation
- Train the Trainer
- Medicare Advantage
- Sales Management
- Employee Training
- Curriculum Development
- Corporate Training
- Training
- Medicare Prescription Drug Plans
- Online Marketplace
- Call Centers
- Healthcare
- Leadership
- Process Improvement
- Microsoft Excel
- Employee Benefits
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