Erica Champine
Director of Product Management at Kaseya
- Role
- Director of Product Management at Kaseya
- Location
- Pompano Beach, FL, US
- LinkedIn followers
- 500 followers
About Erica Champine
Director and certified Senior Salesforce.com Architect with almost 20 years experience managing multifaceted projects and project teams. Articulate communicator who can fluently speak the languages of both people and technology, blending technical expertise with uncommon interpersonal skills.
Experience
Director of Product Management
Feb 2024 — Present · Miami, FL, US
As a strategic leader at Kaseya, I define and drive the vision for core business applications supporting Lead to Cash. My expertise spans across SFDC and our add-on applications, ensuring that our business application roadmaps align seamlessly with our GTM, product, and company visions. I am dedicated to representing our internal business users, ensuring best-in-class product experiences for our end users.I own requirements, specifications, and release plans, always demonstrating a customer-driven mindset through frequent customer conversations and feedback validation. My role involves working cross-functionally with leadership from key corporate functions to prioritize roadmaps and make crucial technology investment decisions.I establish crucial business processes to ensure our team is delivery high quality implementations that contribute to the overall success of our Company.
Education
Valencia College
Associate of Arts (A.A.), Business Administration and Management, General
1998 — 2000
UCF College of Business
Bachelor of Science (BS), Accounting
2000 — 2003
Skills
- Organizational Details
- Team Building
- Management
- Sales Process
- Salesforce.com
- Process Reengineering
- Outlook
- Business Systems Analysis
- Strategic Planning
- Sales Operations
- Customer Retention
- Customer Service
- Crm
- Microsoft Office
- Sales
- Excel
- Call Centers
- Technical Solutions
- Development of Strategy
- Productive Collaboration
- Customer Satisfaction
- Training
- Customer Relationship Management (Crm)
- Business Analysis
- People Management
- Microsoft Excel
- Powerpoint
- Business Process Re-Engineering
- Software Documentation
- Time Management
- Account Management
- Leadership
- Analysis
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