Erica Casani
Aftersales Performance Manager @Toyota Motor Italia
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WORK HISTORY
Aftersales Performance Manager @Toyota Motor Italia
Driving Aftersales performance excellence across the dealer network, ensuring alignment with Toyota standards, processes and customer-centric philosophy.
EDUCATION
Luiss Business School
Master in Marketing Management, major in Sales and Account Management
University of Konstanz
Laurea triennale, Erasmus
Università LUMSA
Laurea Magistrale, Marketing and Digital Communication
Sapienza Università di Roma
Laurea triennale, Mediazione linguistica ed interculturale
Istituto tecnico per il Turismo Cristoforo Colombo
Perito per il turismo
ABOUT ERICA CASANI
I am passionate about languages, travelling and cultures, always looking for challenging life and work experiences. After discovering a passion for Marketing during my Erasmus in Germany, I applied to a Master’s degree in Marketing and Digital Communication. I refined my skills with a 1st level Master in Marketing Management & Sales and contributed in different small business challenges until 2021 when I started working for Toyota Motor Italia. At the moment I am part of Network Operation team. In the past few years I had the chance to study, improve my working skills and travel in different countries and around Italy.
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