Erica Bertram

Director of Performance Optimization

Role
Director of Performance Optimization at OrthoFi
Location
Farmington, MO, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Erica Bertram

Over ten years of experience in business analysis and management. Areas of experience include direct sales, client relations, performance development, site level management, and launching of new businesses.

Experience

  1. Director of Performance Optimization

    OrthoFi

    Jun 2022 — Present

Education

  • Lindenwood University

    Bachelor of Arts, Business

    2001 — 2002

Skills

  • Customer Experience
  • Account Management
  • Client Relationship Building
  • Leadership
  • Direct Marketing
  • Crm
  • Performance Management
  • Call Center
  • Vendor Management
  • Sales
  • Call Centers
  • Coaching
  • Customer Retention
  • Outsourcing
  • Customer Satisfaction
  • Team Building
  • Cross-Functional Team Leadership
  • Team Leadership
  • Customer Relationship Management (Crm)

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Erica Bertram — Director of Performance Optimization at OrthoFi in Farmington, MO, US | Unifers