Erica Bertram
Director of Performance Optimization
- Role
- Director of Performance Optimization at OrthoFi
- Location
- Farmington, MO, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Erica Bertram
Over ten years of experience in business analysis and management. Areas of experience include direct sales, client relations, performance development, site level management, and launching of new businesses.
Experience
Director of Performance Optimization
Jun 2022 — Present
Education
Lindenwood University
Bachelor of Arts, Business
2001 — 2002
Skills
- Customer Experience
- Account Management
- Client Relationship Building
- Leadership
- Direct Marketing
- Crm
- Performance Management
- Call Center
- Vendor Management
- Sales
- Call Centers
- Coaching
- Customer Retention
- Outsourcing
- Customer Satisfaction
- Team Building
- Cross-Functional Team Leadership
- Team Leadership
- Customer Relationship Management (Crm)
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