Erica Bailey
Accounting
- Role
- Deposit Operations Ii at ServisFirst Bank
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Erica Bailey
Experienced Fraud Specialist with a demonstrated history of working in the banking…
Experience
Deposit Operations Ii
Jul 2023 — Present
Process Escheatments and IOLTAS. Reviewing, verifying, and processing claims for unclaimed property.Cash Letter Adjustments through Fed.Dormant Account Review1099 Code VertificationsFIT BU WH Remittance reporting to IRS.IRA OUT IF BALANCE AUDIT.Examines court documents to ensure accuracy, completeness, and legal sufficiencyContacts agencies and/or attorneys regarding documents that do not comply with statutes or proceduresReviews bank files to determine if customer has an account that can be attachedInitiates hold or account restrictions as requiredUpdates case information into database including phone conversations and ensures all documents are archivedInitiates case closing as appropriateProvides hard copy answers and remits official checks to courts/agenciesProduces and mails required customer notificationsCollects legal processing fees where allowed.Process file maintenance requests (DDA, Savings, CD, & CIF) to client accounts as submitted by branches and account officers • Process stop payment requests including the assessment of fees • Initiate daily adjustment entries to ATM/Debit Card settlement, Demand Deposit Account (DDA) and corresponding GL accounts • Process refunds of various account fees as requested by account officers; handle the charge back of checks returned on deposits made to client accounts • Assist with daily NSF processing and non-post transactions when needed • Process CD interest checks paid to clients when needed, which includes check printing and account reconciliation system updates.• Perform research on client accounts and take action to correct errors as required • Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies.
Education
Troy University
Associate's degree
2007 — 2010
Skills
- Business Process Improvement
- Retail Banking
- Customer Service
- Microsoft Office
- Sales
- Credit Cards
- Start-Ups
- Loans
- Strategic Planning
- Business Development
- Team Building
- Management
- Powerpoint
- Microsoft Excel
- Customer Satisfaction
- Training
- Finance
- Microsoft Word
- Team Leadership
- Financial Analysis
- Credit
- Time Management
- Quality Assurance
- Teamwork
- Banking
- Risk Management
- Financial Services
- Microsoft Outlook
- Account Management
- Leadership
- Accounting
- Sales Management
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