Erica Aguayo
Sr Director of Operations, Sagility Healthcare @Sagility
El Paso, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Sr Director of Operations, Sagility Healthcare @Sagility
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US
EDUCATION
1989 — 1993
The University of Texas at El Paso
Education
SKILLS
BudgetsEmployee RelationsStrategic PlanningTeam LeadershipNegotiationManagementTeam BuildingVendor ManagementCustomer SatisfactionTrainingCall Center DevelopmentNew Business DevelopmentAccount ManagementChange ManagementMicrosoft ExcelCall CenterInbound MarketingLeadershipProject PlanningLeadership DevelopmentProject ManagementMicrosoft OfficeSalesStrategyQuality AssuranceBpoPublic SpeakingBusiness Process ImprovementBusiness AnalysisCall CentersHealthcareBusiness DevelopmentProgram ManagementCustomer RetentionCustomer ServiceProcess ImprovementCross-Functional Team LeadershipWorkforce ManagementTeam ManagementCoaching
ABOUT ERICA AGUAYO
My career at Sagility was preceded by a career in Retail Care Center, Healthcare Call Center Management, Healthcare Administration and Education. I have 24+ years experience in leadership, sales, customer service, training and healthcare administration.
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