Eric Weaver

Director, Customer Success at Microsoft

Role
Senior Director, Customer Success at Microsoft
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Eric Weaver

Experienced leader with a demonstrated history of working in the computer software and services industry. Skilled in qualitative and quantitative data analysis, IT Strategy, Professional Services, Data Center, Management, and Software as a Service (SaaS). Strong community and social services professional with a Bachelor of Science (BS) focused in Business Management, Information Technology from Western Governors University and an MBA (May 2019) thru the University of Illinois with core concentrations in Strategic Leadership, Managerial Economics, Value Chain Management, and Financial Management plus specializations in Global Business Challenges and Digital Marketing.

Experience

  1. Senior Director, Customer Success

    Microsoft

    Jul 2020 — Present · Charlotte, NC, US

    Leading a team of full-time employees focused on creating bonds with our Modern Work (Microsoft 365) customers and fueling customer success, retention, growth, renewal and advocacy.

Education

  • University of Illinois Urbana-Champaign

    Master of Business Administration - MBA, Business Administration and Management, General

    2017 — 2019

  • Western Governors University

    Bachelor of Science (BS), Business Management, Information Technology

    2012 — 2013

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Eric Weaver — Senior Director, Customer Success at Microsoft in Charlotte, NC, US | Unifers