Eric Volkert

About Eric Volkert

I lead enterprise transformation by combining structure, discipline, and applied intelligence. As Director of the Enterprise PMO at Helzberg Diamonds, I’ve established a governance model that connects strategy to results — and now, I’m infusing it with AI and automation.I’ve developed, trained, and deployed Copilot Studio agents that automate project intake, portfolio reporting, and Jira dependency mapping. These solutions are redefining how the ePMO operates — transforming it into a data-driven, AI-assisted command center for visibility and decision support.My broader work includes a full Oracle ERP implementation, a company-wide brand transformation, and an operational optimization program that improved company profitability by 40%.I’m known for turning complexity into clarity — translating strategic intent into structured governance and scalable results. My goal: drive meaningful, lasting change by blending disciplined delivery with next-generation AI capability.

Experience

1. Divisional Vice President - Strategic Planning & Epmo

   Helzberg Diamonds

   Jan 2026 — Present · Kansas City, MO, US

Education

• University of Missouri-Columbia

  BS

• University of Missouri-Columbia

  Biochemistry/Molecular Biology

• University of Missouri Trulaske College of Business

  MBA

Skills

• Tableau
• Merchandising
• P&L
• Financial Analysis
• Tactical Planning
• Retail
• Sales
• Inventory Management
• Inventory Control
• Financial Modeling
• Multi-Channel Retail
• Stores
• Assortment
• Trend Analysis
• Profit
• Assortment Optimization
• Cpfr
• Visual Merchandising
• Budgets
• Data Analytics
• Asset Allocation
• Allocation
• Merchandise Planning
• Financial Reporting