Eric Thalmann

Head of Customer Service Emea @Viking EMEA

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Head of Customer Service Emea @Viking EMEA

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Munich, DE

SKILLS

Supply Chain ManagementLogistikProject PlanningSupply ChainOperations ManagementGeschäftsentwicklungInternational SalesCross-Functional Team LeadershipProduktionsmanagementBusiness DevelopmentProduktentwicklungAccount-ManagementKundenzufriedenheitPrognosenAccount ManagementLogisticsCustomer SatisfactionTeam ManagementChannel Sales DevelopmentSupply-Chain-ManagementEmployee TrainingForecastingEmerging MarketsProzessverbesserungCustomer OrientedAbteilungsübergreifende TeamführungExportManagementKundendienstManaging Distribution ChannelsProcess ImprovementCommunicationCustomer ExperienceCustomer ServiceVoice of the CustomerOrganizational DevelopmentInternationaler VertriebLieferketteTeam LeadershipPeople Development

ABOUT ERIC THALMANN

SummaryCustomer-centric Supply Chain Expert able to orchestrate complex logistics solutions that ensure the continuous movement of goods and services in technologically challenging global environments. Committed to identifying areas of improvement and streamlining existing processes to accelerate transport and shipping efficiency. Transparent communicator skilled in motivating international, cross-functional teams across locations and international borders to meet customer logistics and shipping needs and provide quality service.Areas of Expertise: Customer Service Management | Technical Service | Supply Chain Management | Logistics | Project Management | Team Building and Leadership | Stakeholder Management | Process Optimization | Change Management

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Eric Thalmann — Head of Customer Service Emea at Viking EMEA in Munich, DE | Unifers