Eric Sullins
Inside Sales Coordinator/Estimator/ Metal building/ Call Center Manager/ Collections/ Health Insurance/ Knowledge Management/ Engaging Leadership
- Role
- Inside Sales Coordinator at Nucor Corporation
- Location
- North Richland Hills, TX, US
- LinkedIn followers
- 500 followers
About Eric Sullins
Accomplished professional and U.S. Navy veteran exceeding 11 years of progressive call center leadership experience in the customer service, health care, and personnel management industries. Adept in the application of policies and procedures associated with personnel management, customer relations, training, knowledge management and individual team development to maximize customer satisfaction and secure company-wide business goals.
Experience
Inside Sales Coordinator
Jan 2024 — Present · Lewisville, TX, US
Prepare quotations to customer inquiries in conformance with the defined business strategy. Provide pricing to Outside sales team.• Work with Direct Sales Managers in specific nation wide regions throughout the USA, building rapport, business knowledge, and consistent sales with new and established relationships. • Engage existing customers by contacting via phone and e-mail or other to build rapport and drive new business.• Gather and negotiate pricing for third party processing orders. • Provide construction plan take offs for effective and active quotes to sales representatives and customers.• Develop and maintain comprehensive technical knowledge of product lines.• Prepare and update quote request for customer orders.• Monitor and consistently increases customer satisfaction, by handling all preservice quote request.•Create comprehensive department SOP, for training, process improvement, and individual team member growth.
Education
Tidewater Community College
Associate's degree, Emergency Care Attendant (EMT Ambulance)
2008 — 2008
Lamar High School
High School Diploma
2000 — 2004
Sam Houston State University
Bachelor of Arts (B.A.), Mass Communication Broadcast Production
2008 — 2011
Skills
- Time Management
- Public Speaking
- Collections Management
- Efficent
- Studio Lighting
- Final Cut Pro
- High Pressure Environment
- Adobe
- Post Production
- Critical Thinking
- Radio
- Health Insurance
- Video Production
- Media Production
- Videography
- Customer Support
- Microsoft Office
- Field Producing
- Non-Linear Editing
- Video Editing
- Media
- Hardwork
- Creative Writing
- High Technical Aptitude
- Editing
- Sound
- Youtube
- Garageband
- Powerpoint
- Microsoft Word
- Versatility
- Customer Service
- Teamwork
- Broadcast
- Outlook
- Leadership
- Hd Video
- Sony Vegas Video
- Broadcasting
- Os X
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