Eric Sluss
Chief Information Officer | Chief Transformation Officer | VP IT | Digital Business Transformation | Board Director | Conservationist
- Role
- Chief Information Officer at Net at Work
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Eric Sluss
The future of business lies in leveraging technology to stay ahead of the curve. As a business strategist who knows technology, I serve as the link between the board room and the server room.I have helped organizations to define and execute business, digital, and IT strategy resulting in exponential revenue growth and operational excellence for Fortune 500 and mid-market organizations. A few roles I play:KNOWLEDGEABLE CHANGE AGENT / STRATEGIC ADVISOR: I thoughtfully advise and diplomatically influence executive leadership. In other words, I can talk business with the board of directors and senior leadership, and not get everyone lost in IT jargon.BUSINESS TRANSFORMATION EXPERT: I develop innovative strategic plans and lead teams to deliver technologies and digital solutions aligned with the organization’s vision and mission. When working with clients, I collaborate to define enterprise goals and develop technology roadmaps leading to enhanced profitability, operations, and customer experience.STRATEGY CONSULTANT: I built a fractional CIO and digital strategy advisory practice serving mid-market clients. As a PMO executive and project leader, I plan and execute portfolios, programs, and projects. RELATIONSHIP BUILDER & TURNAROUND EXPERT: I act as a catalyst for repairing client relationships, turning around troubled projects, and building strong strategic partnerships.TEAM LEADER AND COACH: I build high-performing teams by rallying staff around a common mission, personally connecting with team members, injecting humor and enthusiasm into workplace.Key Competencies: IT Transformation: ERP | CRM | Technology Roadmaps | HRIS | Disaster Preparation | Risk Management | Master Data | Governance | Ecommerce | Document Management | Automation | Artificial Intelligence (AI) Consulting: Practice Launch | P&L | Delivery Process & Templates | Methodology | Sales | Sales Enablement | Customer Retention | Client Relationship Building & Repair | Strategic Partnerships | Resource Allocation Project & Program Management: Project Vision–Scope–Execution–Closure | Project Lifecycle Management | Delivery | Change Management | PMO | Turnaround Management Strategy: Business Planning | Organizational Development | Change Management | Vision & Mission Operations: Continuous Improvement | Business Process Reengineering | Vendor & Partner Management Leadership: Cross-Functional | Matrixed | Remote | Hiring & Onboarding | Employee Engagement & Development | Relationship Building | Collaboration | Team Building | Stakeholder Relations | Consulting
Experience
Chief Information Officer
Oct 2020 — Present · Cleveland, OH, US
Created and launched consulting practice providing fractional CIO services for fast-growing mid-market technology and business solutions provider - Fractional CIO & Advisory. Hired and lead team of CIOs to transform client businesses with visioning, roadmaps, business process reengineering, strategic planning and ERP, CRM, HRIS, and WMS implementations. Serve as key member of clients’ executive leadership teams. Assisted clients in setting organizational technology strategy, managing IT budgets, ensuring disaster preparation and planning, and implementing master data best practices and governance. Steered system development, enterprise architecture, hardware acquisition, and life cycle management. Ensured project success by monitoring KPIs and implementing change management initiatives. Grew fractional CIO services and advisory function by hiring staff and developing practice, including delivery processes and templates, sales/sales enablement, and methodology. Increased fractional clients by orchestrating end-to-end sales process. Developed sales enablement and marketing materials. Sourced and met with prospects to consultatively develop strategic proposals, and guided process through close of each sale. Secured ongoing subscription revenue by creating Premier and Standard subscription plans. Ensured client success during COVID by accelerating projects and launching minimum viable products.
Education
Yonsei University
Certificate, Business, East Asian Studies, Korean
2007 — 2007
University of Warwick - Warwick Business School
Certificate, Finance, Economics
2008 — 2008
The University of Akron
Honors Bachelor of Science, Finance, Economics, International Business
2005 — 2009
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