Eric Simon

About Eric Simon

Strategic leader with extensive experience in the fiber industry, excelling at building strong relationships with customers and counterparts to exceed business goals. Skilled in identifying critical paths that reduce timeframes and improve ROI in dynamic environments. Proficient in data analysis and reporting tools to drive data-driven decisions, with excellent communication and interpersonal skills to effectively collaborate across cross-functional teams. Adept at managing deadlines, multitasking, and delivering high-quality results under tight timeframes. Experienced in leading large, globally dispersed teams with exceptional critical thinking and adaptability in high-growth settings.

Experience

1. Project Manager Service Delivery

   Crown Castle

   Mar 2018 — Present · Atlanta, GA, US

   As a Project Manager in Service Delivery, I led the deployment of over 300 miles of new fiber optic infrastructure, including six data center locations, while managing installation coordination for future network expansions. I consistently delivered projects on time and within budget, reducing the average project completion time, which accelerated revenue generation. I successfully oversaw the implementation of Verizon Small Cell sites and managed numerous fiber splice cuts, all while driving initiatives to build relationships with key accounts, improving customer satisfaction and achieving high NPS scores. I also served as a subject matter expert for Enterprise Sales, managing hundreds of ICR requests annually and significantly improving completion rates. My work earned me the Crown Castle Crowning Achievement Award, and I collaborated with multiple cross-functional teams to streamline workflows and ensure project success.

Education

• University of Miami

  Bachelor of Arts - BA