Eric Shields

About Eric Shields

Accomplished, versatile channel sales leader and account and market development manager with a passion for customer success, consultative sales, marketing strategy, training, operational excellence and networking.Ability to formulate and enhance strategic vision and integrate the strategic plan(s) into a seamless tactical approach for front line success. Communication and presentation style allows for presenting the most advanced solutions in easy to understand, cost benefit terms for faster closing process.Easily integrates emerging technology, networking and social media in operations to gain market share, provide innovative marketing solutions and enhance customer and client engagement.Providing a proven track record for leveraging analytics and trend analysis to improve performance in a Business to Consumer (B2C), Business to Business (B2B) and Wholesale/Dealer based sales environment.Entrepreneurial mindset and Fortune 500 skills combine to deliver outstanding results in sales, account development, return on investment (ROI), team leadership, market share, KPI and customer service.Specialities:Corporate/Strategic PartnershipsC-Level Relationship DevelopmentUCaaS (Unified Communications)Market Penetration and GrowthProduct Management and Viability ResearchAligning External Requirements with Internal ResourcesStrategic Planning and Tactical IntegrationMarketing, Networking and Social MediaSearch Engine Optimization (SEO)The Internet of Everything (IoT/IoE)P&L ManagementSales Force DevelopmentMarket Analytics and ROI ReviewI believe that my ultimate success in business will be judged by the success, growth and development of my customers, clients, Business Partners and the internal jobs that my sales efforts develop and support.If you need help, advice or just want to brain-storm about a new idea, product or technology please let me know. I am always willing and available to help.Let\'s connect: e••••••••@gmail.comTwitter:@eric_c_shields

Experience

1. Channel Development Manager

   Comtec Systems

   Jul 2024 — Present · Buffalo, NY, US

   Responsible for driving revenue growth through the acquisition, training and development of new Channel Partners, MSP\'s and technology partners.At ComTec Systems we separate ourseles from the competition through the following guiding principles:1. Flawless Deployment with Onsite Support2. Reliable 24 x 7 U.S. Based Support3. Cost Effective Solutions4. Expert Asset Utilization (we specialize in leveraging legacy equipment into a modern solution)5. Partner Centric Approach

Education

• Baldwin Wallace University

  BA, Management, Finance, Ethics

  1988 — 1989

• Professional Driver Institute

  Commercial Driver Certification, Class A Commercial Vehicle Operations, DOT Regulations, Smith System

• Cuyahoga Community College

  AAS, Management, Government

  1984 — 1987

Skills

• Marketing
• Analysis
• Financial Services
• Crm
• Business Development
• Purchasing
• Mortgage Lending
• Process Improvement
• Relationship Management
• Account Management
• Sales Operations
• Customer Retention
• Customer Service
• Sales Management
• Hiring
• Forecasting
• Cold Calling
• Credit
• Income Statement
• Channel Sales
• Ucaas
• Management
• Team Building
• Budgets
• Finance
• Sales Process
• Program Management
• Financial Analysis
• Leadership
• Strategic Planning
• Contract Negotiation
• Loans
• P&L Management
• Pricing
• Transportation
• Team Leadership
• Networking
• Business Planning
• Operations Management
• Channel Engagement