Eric Scoretz
Workforce Management, Organizational Effectiveness and Transformation, Process Improvement
- Role
- Program Lead - Workforce Management at Southwest Airlines
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Eric Scoretz
Enterprise workforce strategy and transformation leader with 20+ years of experience…
Experience
Program Lead - Workforce Management
Nov 2016 — Present · Dallas-Fort Worth, TX, US
Defined and led strategic workforce management initiatives across operations, technology, labor administration, payroll and finance teams as part of enterprise transformation efforts standardizing processes and implementing workforce planning, scheduling, and time and attendance systems. Manage full-cycle UKG workforce management software implementation, including requirement gathering, design, configuration, customization, testing, change management, training and deployment. Led the development of a custom scheduling application based on unique business requirements that integrates with UKG time and attendance to automate administrative functions and provide employee self-service. Mentor a cross-functional team of scrum masters, software engineers, testers, and business analysts through agile transformation, training them on agile and workforce management best practices.
Skills
- Time Management
- Cpfr
- Process Improvement
- Retail
- Forecasting
- Customer Service
- Vendor Management
- Enterprise Software
- Integration
- Operations Management
- Cross-Functional Team Leadership
- Business Analysis
- Workforce Management
- Strategy
- Project Management
- Performance Management
- Strategic Planning
- Team Building
- Management
- P&L Management
- Training
- Change Management
- Program Management
- Process Scheduler
- Business Intelligence
- Inventory Management
- Requirements Analysis
- Pmp
- Leadership
- Business Process Improvement
- Team Leadership
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