Eric S.
Leader and Problem solver who enables colleagues and customers to achieve excellence. CCIE#20503, CISSP.
- Role
- Senior Professional Services Consultant at Palo Alto Networks
- Location
- Williamsburg, VA, US
- LinkedIn followers
- 500 followers
About Eric S.
Over 25 years of progressive experience in diverse aspects of engineering, communications technology, business, and IT. Experience in the technical sales lifecycle from lead generation, requirements gathering, and system deployment through post-sales support. Extensive experience in a consultative role, including IT architecture and design experience. Emerging technologies and IT leadership.Systems Design, Integration & Administration, customer Relationship Management, High-Impact Negotiations, IT Sales Engineering & Technical Support, System Prototyping & Testing, Network Operations & Management, and Cross-Functional Team Leadership.Specialties: CCIE#20503AWS Certified Solutions Architect AssociateCisco DevNet AssociateCCNP-WirelessCISSPNNPS Class 8507
Experience
Senior Professional Services Consultant
Jan 2023 — Present · Williamsburg, VA, US
Install, configure, and support advanced network security and routing solutions for USAF, DHA, and DoD customers. • Monitor network reachability and performance; perform diagnostic analysis to restore degraded or failed services. • Analyze system load, user traffic patterns, and routing distribution; develop trend reports and optimization recommendations. • Troubleshoot complex routing, connectivity, and performance issues using Wireshark, CLI diagnostics, and configuration validation. • Produce and maintain configuration documentation, system baselines, and hardware/software modification records. • Deliver on-site and remote technical support ensuring timely restoration of service during outages or mission demands. • Support AFNET-wide GlobalProtect deployment and FIPS-compliant boundary firewall modernization. • Enhance O&M workflows using Python and Ansible automation.
Education
George Mason University
BS, Electrical Engineering
1990 — 1995
Lindhurst High School
Diploma, readin, ritin, rithmatic
1980 — 1984
Naval Nuclear Power School
Diploma, Reactor Controls, Nuclear Power Plant Ops
1985 — 1986
US Navy Electonics Technician Class A School
Electronics-Radar Communications
Capitol Technology University
MS, Internet Engineering
2007 — 2009
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