Eric Portilho

About Eric Portilho

Not interested in financial coaching/advisor Professional Summary:Dynamic Operations Manager with 6+ years of experience leading high-volume distribution, warehousing, and logistics for Amazon, Walmart, and HEB. Skilled in inventory management, KPI-driven performance, and process optimization—delivering $400K+ in savings and increasing throughput metrics. Adept at managing 1M+ sq. ft. facilities, 230+ associates, and running Outbound Dock operations independently. Launched a new Amazon Sort Center facility in Brazil – CNF7 (Oct.25). Experienced with WMS/TMS/YMS, EXE, HIVEMIND, ACL, GLS, Sienna, Pulse, SIMS/AS-400, and Vocollect Voice System. Currently pursuing an MBA in Strategic Management to strengthen leadership, data-driven decision-making, and operational excellence.2. Key Skills & Competencies- Warehouse & Distribution Center Operations- Inventory Management & Throughput Optimization- Dock & Yard Management | Inbound & Outbound Logistics- Process Improvement & SOP Development- Labor Planning, Payroll & Workforce Leadership- Safety & Compliance | OSHA | SQF- KPI Tracking & Continuous Improvement- WMS | TMS | YMS | EXE | HIVEMIND | ACL | GLS | Sienna | Pulse | SIMS/AS-400 | Vocollect Voice System- Trilingual: English | Portuguese (Native)| Spanish3. Career Highlights- Amazon (Area Manager II): Managed 1M sq. ft. sort center, processing 650K+ packages/day; led 230+ associates; ran Outbound dock for 5+ months without direct manager; achieved $400K+ cost savings by repurposing non-inventory items- H-E-B (Warehouse Manager): Increased receiving TPH by 10+ points, reduced trailer dwell time to zero, and led receiving operations independently during NIT sort- Walmart (Area Manager): Directed high-volume distribution operations; improved team performance through KPI-driven coaching- ST Genetics (Distribution Manager): Planned and launched new warehouse operations; created SOPs; enhanced efficiency and operational readiness.

Experience

1. Transportation Area Manager Ii

   Amazon

   Jan 2026 — Present

   Own end-to-end transportation execution, delivering 170+ monthly linehaul movements with <2.5% cancellations by strengthening carrier reliability and mitigating driver attrition risk.Drive network performance and service excellence, achieving 97% on-time delivery (OTD) while maintaining 100% safety and DOT compliance across all operations.Elevate asset performance and utilization, increasing uptime from 96% to 98.21% through disciplined fleet management and maintenance optimization.Optimize yard strategy and flow, reducing capacity utilization from 80% to 76%, improving throughput, trailer availability, and operational agility.Lead a high-performing team culture, exceeding benchmarks with +8% employee inclusion and +9% job satisfaction, strengthening engagement, retention, and productivity.

Education

• Universidade Estadual Paulista Júlio de Mesquita Filho

  Bachelor's degree , Animal/Livestock Husbandry and Production; Animal Nutrition

  2009 — 2012

• Universidade Estadual Paulista Júlio de Mesquita Filho

  Master's degree, Animal/Livestock Husbandry and Production; Animal Nutrition

  2013 — 2015

• Instituto Nacional de Educação à Distância - INED

  Bachelor of Technology (B.Tech.), Real Estate Development

  2011 — 2012

• MBA USP | EACH

  Master of Business Administration - MBA, Strategic Management of Operations, Projects, and Information Technology

Skills

• Animal Nutrition
• Fish Nutrition
• Fish Health
• Science
• Microbiology
• Animal Husbandry
• Lifesciences
• Genetics
• Agriculture
• Pcr
• Biotechnology
• Immunology
• Infectious Diseases
• Agribusiness
• Agronomy
• Elisa
• Plant Breeding
• Ecology
• Biology
• Experimental Design
• Agricultura
• Agronegócios
• Ciências
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Outlook
• Research
• Laboratory Skills
• Customer Service