Eric Pono

About Eric Pono

With over 20 years of experience in Information Governance and Records Management, I specialize in building enterprise-wide systems that reduce risk, drive efficiency, and enable organizations to manage data with confidence. I’ve led successful programs in highly regulated environments—including law firms, financial institutions, and insurance organizations—designing scalable solutions that align operational goals with regulatory demands.Currently, I serve as Information Governance Manager at Great American Insurance Group, where I lead governance strategy and implementation for secure, efficient management of physical and digital assets. My previous roles at Marten Law, Stoel Rives, Cambia Health, and First Republic Bank reflect a track record of measurable success: from reducing external IT spend by 75%, to cutting staffing needs in half through automation, and leading multimillion-dollar governance transitions.As a Certified Records Manager (CRM), I bring a strong foundation in compliance and policy, bolstered by extensive continuing education, including:IBM Enterprise Records File Plan Design,Change Management Foundations,Strategic Planning Case Studies,Best Practices for New People Leaders,and Diversity, Inclusion & Belonging.But it’s the feedback from peers and leaders that tells the fuller story:“Eric is the unique combination of experience, capability, creativity, personality, and excellent client service.” — Colin Cahill, CRM“He relentlessly pursues perfection, makes it fun, and drives results even with limited resources.” — Ryan Schlunz“Eric gets things done—and has fun doing it.” — Colleagues, Clients, and ExecutivesI’m known for being a self-driven, collaborative leader who brings strategic vision, operational rigor, and a no-nonsense approach to complex challenges. Whether modernizing file plans for employees or leading cross-functional transformations, I build trust through transparency, empower teams to thrive, and never lose sight of the human side of information management.Core Strengths: Information Governance | Records Management | Compliance Strategic Planning | Process Optimization | Change Leadership Cross-Functional Team Management | Executive Communication Certified Records Manager (CRM)| Technical Implementation Culture & Leadership | Resilience & Adaptability

Experience

1. Information Governance Manager

   Great American Insurance Group

   May 2022 — Present · Portland, OR, US

   Successfully managed the IBM Enterprise Records Module throughout the core business groups. In addition, to overseeing and management of Unstructured and Structured Data Archiving.• Increased project intake by over 100%• Provided guidance and oversight for O365 archiving/retention strategy• Managed and updated enterprise-wide data map

Education

• Academy of Art University

  Bachelor's of Fine Arts, Film Production

  1998 — 2004

Skills

• Regulatory Compliance (Hipaa, Sox)
• Content Management
• Management
• Records Management
• Pss Atlas
• Document Retention
• Process Analysis and Improvement
• Filenet
• Policy
• Information Governance
• Leadership and Collaboration
• Training
• Executive Communications
• Governance
• Enterprise Content Management
• Risk Management
• Change Management
• Document Imaging
• Document Management
• Leadership
• Document Preparation
• Risk Mitigation
• Information Management
• Strategic Planning
• Archives
• Communication Training
• Plan Implementation
• Program Management
• Databases
• Policy and Procedure Development
• Destruction/Retention Efforts