Eric Paul

Sales and Systems Team Lead @Miro

Portland, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Sales and Systems Team Lead @Miro

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Still being utilized as a Senior Salesforce and Systems admin, I am now also helping to develop other team members and help them grow their own skill set. I have stepped into a project manager role as well driving many large system updates and interfacing with cross-functional teams like BizTech, Finance, Deal Desk, and Customer Support

EDUCATION

2013 — 2016

University of Massachusetts Lowell

Bachelor's degree, Information Technology

2002 — 2006

Springfield Technical Community College

Associate's Degree, Computer and Information Sciences and Support Services

SKILLS

Business DevelopmentBusiness ProcessManagementWireless NetworkingCrmTroubleshootingOrganizationSalesforce AdministratorSalesforce.com ImplementationNetworkingTechnical SupportBusiness AnalysisSalesforce TrainingTabletsMicrosoft OfficeSalesRemote User SupportSalesforce.com AdministrationNew Business DevelopmentSales OperationsHelp Desk SupportSalesforce.comRoutersSmartphonesReporting & AnalysisCustomer ServiceInformation TechnologyEnd User Training

ABOUT ERIC PAUL

I help high-growth teams turn complex systems into smooth, scalable operations. With almost 15 years in Salesforce, RevOps, and systems leadership, I’ve led teams, driven major system overhauls, and built processes that have empowered thousands of users. I thrive at the intersection of people, process, and technology and enjoy mentoring team members, teaching best practices, and collaborating across Finance, Deal Desk, BizTech, and Customer Support to deliver projects that actually move the business forward.Whether it’s architecting a Salesforce overhaul, rolling out CPQ, or translating business needs into efficient workflows, I love taking messy challenges and turning them into solutions that stick.Certified:CAPMADM-201ADM-211

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