Eric Kaiser
Head of Experience Design | US at TD
- Role
- Head of Experience Design Us at TD
- Location
- North Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
About Eric Kaiser
Strategic and visionary design leader with over 20 years of progressive experience in UX, service design, and digital product leadership. Currently leading the U.S. Human-Centered Design (HCD) practice at TD Bank, overseeing a multidisciplinary team across customer journeys, platforms, and business verticals. Adept at scaling design systems and embedding design strategy into regulated digital environments. Passionate about inclusive design, service design maturity, AI-powered experiences, and team empowerment. Proven track record of aligning design outcomes to enterprise goals and transforming complex financial services into human-centered, measurable experiences.
Experience
Head of Experience Design Us
Jun 2021 — Present
Education
Ohio University
BFA, Design and Visual Communications, General
Chowan University
A.S., Photography
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